How do I get my free copy of RealPlayer?
RealPlayer is available for free
by going to the RealPlayer web site and downloading and installing
the program. Make sure to look for the free version! To
Download your free copy of RealPlayer click here.
How do I prevent RealPlayer from starting
when I am trying to download a video?
RealPlayer loads on start up because
of a shortcut placed in the system tray. This was designed to
provide easy access to the Player and to allow automatic updating
of Player components and the Channel headlines. If you disable
or remove the system tray shortcut, these features will not
work and allow you to download the file.
A method for removing RealPlayer from the
system tray is to right mouse click on the RealPlayer icon in
the corner of the Windows task bar. From the menu that appears,
choose Close & Disable. Choose "Yes" when a dialog box warns
you that the Player will no longer be resident on the system.
I tried to watch the video files
in RealPlayer but it does not seem to work and I get a message
that says "net congestion". What is wrong?
Streaming media, such as videos,
requires a very fast Internet connection. If you are having
problems streaming the media then you can select the download
option instead. This will allow you to download the file onto
your personal computer and view the media from your own computer.
Once the file is saved to your computer just select the file
and double click on the file name and the media should start
What is a zip format file?
A zip format file is a compressed file
that often contains many files. This allows for easy transport
of multiple files. It is often best to create a new file directory
to place the zip file in before decompressing the file. Double
clicking on the file name should start the "unzipping"